Returns and Refunds Policy 2017-06-14T20:48:54+00:00

Changed Your Mind?

If you change your mind about the products you have purchased from us (it happens, you’re human), we can refund the purchase price, but not the delivery charge, subject to the following conditions:

  • Item(s) must be returned within 7 days of purchase, together with proof of purchase.
  • Item(s) must be unopened with all original tags/labels/seals attached.
  • You are responsible for any costs associated with returning the item to us.

 

Product Arrived in an Unacceptable Condition?

If a product arrives damaged or spoiled in some way (first of all, please accept our apologies) we will happily meet our legal obligations to you which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase. Full shipping costs can’t be refunded if there are other items listed on the original invoice that you aren’t returning but we can refund the cost of the item you are returning.

Please note: Items must be returned to Broghies Ireland, Kildare Business Park, Melitta Road, Kildare Town, Co. Kildare, Ireland.